Pending Voids

Review and approve or reject void requests from staff.

Overview

When a staff member proposes a void from the POS terminal, it appears here for manager approval. This page is your void approval queue — no order can be voided without explicit authorization.

Use this page to:

• Review pending void requests
• Approve or reject each void
• See the reason and amount for each request
• Maintain accountability over order cancellations

What You'll See

Each pending void shows:

• Receipt number and order total
• Reason — why the void was requested
• Proposed by — which staff member requested it
• Waiter — who took the original order
• Time — when the void was proposed

Actions

• Approve — confirm the void, removing the order from sales totals
• Reject — deny the void, keeping the order as-is

WARNING

Approved voids cannot be undone. Review the reason and amount carefully before approving. All approvals are logged with your username for audit purposes.

For a summary of all voids (approved and pending), see the Voids Report.